Shipping Policy

We strive to deliver your orders promptly and efficiently. Please review our shipping policy below:

1. Processing Time: Orders are processed within 4 business days after payment confirmation.

2. Shipping Methods & Costs: We offer standard and express shipping options. Charges vary based on location and order weight.

3. Estimated Delivery Time: Domestic shipments typically take 4 business days, while international orders may take 10 days.

4. Tracking & Notifications: Once your order is shipped, you will receive a tracking number via email.

5. Delays & Issues: While we aim for timely deliveries, external factors such as weather and customs may cause delays. Please contact us for assistance in such cases.

6. Undelivered Packages: If an order is returned due to an incorrect address or non-receipt, additional shipping charges may apply for re-dispatch.

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Refund Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, refer to our refund policy below:

1. Eligibility for Returns: Items must be unused, in original packaging, and returned within 30 days of receipt.

2. Non-Returnable Items: Customized or perishable goods, and certain personal care items, are non-refundable.

3. Refund Process: Once we receive and inspect the returned item, refunds will be issued to the original payment method within 14 days.

4. Exchange Policy: If you receive a defective or incorrect item, we will provide a replacement at no extra cost.

5. Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error.